Mental Health Support Through Telehealth: Get Help When You Need It

At Lift Up Live Well Mental Healthcare, we’re committed to helping you access quality mental health support in a way that fits your lifestyle. Telehealth therapy—sometimes called online or virtual therapy—connects you with our licensed mental health professionals via secure video calls, phone calls, or messaging, all from the comfort and privacy of your own space.

Telehealth therapy can be especially beneficial if you’re managing a busy schedule, have limited transportation, or live in a remote area where in-person options are limited. Our telehealth services are designed to remove barriers so you can focus on your well-being—wherever you are.

When considering telehealth therapy, think about your comfort with technology and your ability to find a private, quiet space for sessions. Many clients appreciate being able to talk openly from familiar surroundings, and our team ensures that all communication is safe and confidential. If you’re comfortable discussing personal matters through a screen and can maintain your privacy, telehealth might be a great option.

Consider the nature of your mental health needs as well. While telehealth is effective for many concerns, certain situations—like severe crises or complex conditions—may require in-person support or more intensive intervention. Our therapist can help you determine the best approach for your unique situation.

It’s also important to think about your preferred way of communicating. Some people find it easier to open up from home, while others value the face-to-face interaction of traditional sessions. We recommend checking with your insurance provider to confirm coverage for telehealth, and our administrative team is happy to assist you with any questions about access.

At Lift Up Live Well Mental Healthcare, we strive to make your telehealth mental health sessions as comfortable and effective as possible. Our virtual appointments are designed to provide you with the same level of compassionate, personalized care you’d receive in person—just in the comfort and privacy of your own home.

Once you schedule your appointment, our team will send you easy-to-follow instructions on how to access your secure video session or phone call. We recommend finding a private, quiet space so you can speak freely and focus on your wellbeing during your session.

At the beginning of your appointment, your Lift Up Live Well provider will confirm your identity and location for safety and legal reasons. We’ll also review how the telehealth session will work and answer any questions you may have about privacy and confidentiality. Your comfort and trust are our top priorities.

Just like in our in-person appointments, you’ll have a chance to discuss your concerns, symptoms, and goals. Your provider will ask about your mental health history, current challenges, and daily life to better understand your unique needs. Throughout your session, your therapist will listen actively and offer support, guidance, and coping strategies tailored to you. Depending on your treatment plan, sessions may include structured exercises, mindfulness techniques, or other therapeutic approaches—all delivered through our secure telehealth platform.

If you are working with us on an ongoing basis, your provider will check in on your progress and make adjustments to your care plan as needed. Our goal is to lift you up and help you live well, every step of the way.

We recognize that access to quality mental health support is essential for well-being. Since the COVID-19 pandemic, telehealth services have become increasingly popular, prompting many to ask whether virtual mental health care is as effective as traditional in-person therapy. Research indicates that, for many people and a wide range of conditions, telehealth therapy can be just as effective as face-to-face sessions. Studies show comparable outcomes for issues such as depression, anxiety, post-traumatic stress disorder, and even some severe mental illnesses when care is provided through secure video calls, phone sessions, or online platforms.

One of the key advantages of choosing telehealth is increased accessibility. Telehealth makes it possible for our clients to receive compassionate, professional care even when facing barriers like distance, lack of transportation, mobility challenges, or a shortage of local providers. With the option to connect from home, you also benefit from greater scheduling flexibility and reduced stigma—appointments can be conducted privately, where you feel most comfortable.

We understand, however, that telehealth may not be the best fit for everyone or every situation. Some individuals may find it more difficult to build a therapeutic connection over a screen, or may not have access to a quiet, private space for sessions. Technical issues, such as limited internet connectivity, can also disrupt care. For acute mental health crises or complex psychiatric needs that require close monitoring, in-person visits at our practice may be preferable.

At Lift Up Live Well Mental Healthcare, accessing telehealth support is simple and convenient. You don’t need any complicated or specialized equipment to connect with our mental health providers. Most appointments can be conducted using your basic smartphone, tablet, laptop, or desktop computer with a camera and microphone.

To ensure the best experience, a reliable internet connection will help provide clear video and audio during your session. Our telehealth services are delivered through secure apps or web browsers—when you schedule your appointment, we’ll let you know if you need to download a specific app or use a particular website.

With telehealth services at Lift Up Live Well Mental Healthcare, Nerisa Bryan, NP, makes getting support simple and stress-free. She offers professional mental health evaluations and treatment plans through secure virtual visits, ensuring help is always within reach.

For your privacy and comfort, we recommend finding a quiet, private space for your session. No advanced technology or medical devices are required beyond these basics. If your Lift Up Live Well provider needs you to have anything special for your session, we’ll inform you in advance. For more information, contact us or schedule an appointment online. We are conveniently located at 99 Main Street Suite 216 Nyack, NY 10960. We serve patients from Murray Hill NY, Manhattan NY, Lower Manhattan NY, Harlem NY, Hell’s Kitchen NY, Lenox Hill NY and surrounding areas of New Jersey.